At some point we all as leaders have to deal with staff that are under performing. The process can be frustrating and time consuming. Here are five best practices to keep in mind...
1. Before taking any action diagnose the problem. Is it a lack of skills, a lack of motivation, a lack of necessary resources, or some combination of these factors?
2. Make an improvement plan and stick with. Set goals, create consequences, follow up, and celebrate success or deal appropriately with failure.
3. Let them know you're on their side. They need to understand you want and are committed to helping them succeed.
4. Document everything. Regardless of whether they improve or decline, you'll want written records to support any future decisions.
5. Know when it's time to make the tough decision. Don't prolong the inevitable. If it's not getting better recognize and accept reality and be courageous enough to take action.
Welcome to the Summer Camp Leadership blog. For those of us who lead summer camps, making a positive difference in the lives of young people is our passion. Turning that passion into a reality, however, takes more than the ability to lead songs, teach archery or plan craft projects. Creating camp experiences that truly transform lives takes leadership. Leadership that creates a vision for the future, leadership that inspires and engages others, leadership that remains focused and stays the course. My hope is through this blog you'll find ideas, inspiration and tools to help you be a great summer camp leader.
Thursday, March 7, 2013
Dealing with Underperforming Staff
Posted by John Erdman at 7:00 AM