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I - Initiate: Start the discussion in a respectful tone.
N - Notice: Be clear about what you observed.
S - Support: Give supporting evidence regarding your concern.
P - Provide: Offer suggestions to help the staff member improve.
I - Inquire: Ask questions to check for understanding.
R - Review: Have the staff member review what they have committed to doing.
E - Enforce: Follow through with reward or reprimand as appropriate.