
Beth Armknecht Miller, CEO or Executive Velocity, suggests a six step approach to developing a performance improvement plan.
1. Don't ignore the facts. Be clear about what behavior is unacceptable.
2. Don't Act on Rumors. Get the facts before acting.
3. Develop an Objective Performance Plan. Set clear, measurable performance oriented objectives.
4. Set Clear Consequences. Make sure the staff member is clear on what happens if performance doesn't improve.
5. Follow Up Regularly. Check progress, offer help and provide correction regularly.
6. Coach with Consistency. Be consistent in your standards and in confronting the staff member when they don't meet those standards.