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"Intuitively, you would think the more fairness you get, the better," said Fadel Matta, a researcher at Michigan State University and the lead author of the paper, said in an interview. "But that's not what we demonstrated. It's better if supervisors are a consistent jerk than if they're fair sometimes and not fair other times. People want to know what they can expect when they come into work. A lot of it centers around this issue of uncertainty," Matta said. "This notion of knowing what to expect -- even if it's bad -- is better than not knowing what to expect at work."
How consistent are you as a leader? Does your staff know what to expect from you, in both good times and bad? Is there a predictability to your leadership that they can adapt to?